Fewer queues, more treatment time
Keeping everyone in the loop
A better hospital, a better future
The self-service kiosk is easy to navigate, and gives Stan clear information. Staff can monitor Stan’s progress through the hospital from check-in, even if he has multiple appointments, and locate his notes. Fewer queues means more efficient use of clinician’s, nursing staff’s and administrator’s time.
Stan can also go online to manage his appointments, complete pre-admission questionnaires, check in, and update his records – all without phoning or visiting the hospital.
The self-service kiosk is confidential, and gives Stan clear instructions. He uses easy-to-follow graphics to answer questions configured by clinical teams to find out about his pain level and symptoms, and how long he has been experiencing them.
Staff immediately see that Stan is in A&E, and his assessment of his symptoms. Triage can be completed within about two minutes of his arrival, when Stan is given way-finding directions to the right waiting area.
Display screens show waiting times and alert Stan when it’s his turn.
Real-time updates show staff how many patients are waiting in each area, for how long, and how many patients are due to arrive, so they can organise resources and respond to congestion.
Savience systems are designed to give clear, at-a-glance information, quickly. Busy A&E staff only need a minimal number of keystrokes to enter and retrieve vital patient information.
Clinicians can see how many patients are waiting. Stan can see when he’ll be called for treatment. Multi-media displays in waiting areas can also be configured by hospital teams to show information about the hospital, other local health resources, and to promote healthy lifestyles.
Healthcare depends on up-to-date, reliable information on all aspects of patient care. Patients can update their records easily, which means demographic information is more readily available.
Each patient visit yields information-rich data about procedures, consumables, waiting times and costs - essential aids to planning staff resources and finances for tomorrow’s hospitals.
Savience systems put staff and patients in control. Patient feedback can be used to build on and improve A&E services and encourage more patients to use self-service kiosks.
The data harvest from A&E can be used to monitor clinic activity, help with financial reconciliation, and report on targets and waiting times. It’s also an invaluable tool for planning staff resources, future services, and to secure existing revenue streams.
Savience are specialists in shaping the patient journey in clinic's, surgeries, and hospitals across the UK.
The Savience team designs clinic-management solutions using multi-channel, multi-media, smart technologies to connect, involve, and engage patients and staff. We work closely with health professionals and managers to ensure Savience technologies can be fully and seamlessly integrated with existing clinic systems.
Like the hospital staff we work with, like patients everywhere, we want to see an improved patient experience. We want to put patients and staff in control. And we want to see the huge potential of today's technology put to use, helping to build a better future for healthcare.
Find out how Savience Systems work for clinical staff, reception teams, managers - and for Stan, your patient.
Please select which department you would like to follow Stans journey through.Outpatients A&E
Manage today, and plan for tomorrow. Call us to find out how Savience can help you transform the patient journey through OPD, from pre-arrival to departure.Contact us