Patients Offered Latest Technology to Self-Check-In at Altnagelvin Hospital’s Emergency Department

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The Emergency Department (ED) at Altnagelvin Hospital, Londonderry is now using the latest technology to self-check-in patients.

This will provide patients with an easy-to-use self-streaming system for checking in and to report their condition using a touch screen kiosk. These kiosks provide an opportunity to enhance the current triage system that is in operation within the ED, minimise delays and signpost patients to the appropriate care stream.

“As part of the Western Trust’s commitment to the Unscheduled Care Improvement programme, the Trust strives to find ways in which to modernise its services in line with evidence-based practice and research in efforts to ensure that up to 95% patients complete their emergency care journey within four hours.

“We are delighted to be the first HSC Trust in Northern Ireland to offer this latest technology to our ED patients and we hope that this new system will help to minimise lengthy waiting times for triage in our Emergency Department where possible.”

Geraldine McKay, Director of Acute Services, Western Health and Social Care Trust

The following article was published on the Western Health and Social Care Trust website.

Watch the video below to find out how to use the new self-check-in system.

About the Trust

The Western Trust was established on April 1st 2007 and is one of five Trusts which provide health and social care services across Northern Ireland. The Trust provides health and social care services across the council areas of Derry City and Strabane District Council, Fermanagh and Omagh District Council and Limavady in the Causeway Coast and Glens Borough Council.

Savience technology:

Patient Check-in
Clarity
Call-out
Pathfinder

“Depending on the severity of the illness, patients may wish to speak to a local pharmacist or consult their local GP or GP Out of Hours services in the first instance. However, if you or a family member suspect what you are experiencing is of a more serious nature then do not hesitate to attend the hospital’s Emergency Department or call 999 if necessary.”

Geraldine McKay, Director of Acute Services, Western Health and Social Care Trust

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