Saolta University Health Care Group Leverages Clarity’s Bulk SMS to Patients to Ensure Safety During Major Storm

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In the wake of the recent severe storm that disrupted services across the region, the hospitals within the Saolta University Health Care Group acted swiftly to safeguard patients and keep them informed. By utilising the advanced bulk SMS to patients functionality of Clarity, the group ensured timely communication with thousands of patients whose clinic appointments were affected.

With the storm causing widespread transportation issues and operational disruptions, many clinics were forced to cancel appointments for safety reasons. Thanks to Clarity’s user-friendly bulk SMS to patients feature, hospital teams were able to send out a large number of personalised text messages to affected patients in just minutes. The SMS messages alerted them of cancellations and provided guidance on rescheduling their appointments.

Clarity Platform from Savience

The Clarity platform, developed by Savience, is designed to streamline communication between healthcare providers and patients. Its bulk SMS to patients functionality enables hospitals to reach large groups of patients quickly and effectively. This service was an invaluable tool during crises like the recent storm.

This success story highlights the importance of digital innovation in healthcare, showcasing how tools like Clarity can make a tangible difference in both routine and extraordinary circumstances. For more information on our Clarity platform or to discuss digitalising other processes in your healthcare facility, contact the team at Savience today.

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