Orillia Soldiers’ Memorial Hospital Enhances Efficiency with Digital Healthcare Demographics Integration in Cerner Millennium

Orillia, ON – Orillia Soldiers’ Memorial Hospital (OSMH) has successfully implemented an advanced demographic integration system from Savience, fully integrated with Cerner Millennium, to significantly improve patient check-ins and streamline operational workflows. This new digital healthcare solution represents a key milestone in the hospital’s ongoing efforts to optimise both patient experience and administrative processes.

Empowering Patients with Digital Healthcare Kiosks and Systems

The Digital Healthcare system allows patients to easily confirm and update important demographic details, such as emergency contacts and email addresses, through self-service kiosks conveniently located in the hospital. This not only simplifies the appointment check-in process for patients but also ensures records are consistently accurate and up to date, reducing the risk of errors caused by manual data entry.

Digital Healthcare Systems for Optimising Workflow

From an operational standpoint, the new workflow helps alleviate the administrative workload on hospital staff by automating routine tasks, freeing up clerical teams to focus on higher-value responsibilities. Additionally, the system enhances patient flow by providing clear wayfinding instructions, ensuring that patients can navigate to designated areas with ease, thereby improving the overall use of hospital facilities and reducing congestion in busy areas.

OSMH Utilising Digital Healthcare Solutions

“This integration is a perfect example of how technology can deliver real operational improvements for hospitals while also improving the patient experience,” said Natalie Burns, General Manager at Savience. “We’re proud to support OSMH in its efforts to modernize processes, reduce inefficiencies, and create a smoother journey for patients and staff alike.”

With Savience’s established position as a reliable partner in providing digital healthcare technology, this project strengthens a productive relationship aimed at delivering both immediate improvements and long-term benefits for the hospital. OSMH is also considering additional ways to enhance patient engagement, reflecting its commitment to modernising processes and adopting practical solutions.

By utilising digital healthcare solutions and implementing this advanced demographic integration system, OSMH reinforces its focus on operational efficiency and patient-centred care. The hospital is well-prepared to achieve cost savings, boost staff productivity, and maintain strong connections with the community it serves.

If your healthcare facility is looking for ways to become more patient focused and free up employee time, consider investing in a fully digital healthcare system. Contact the team at Savience for more information.