Streamlining Emergency Department Triage with Digital Solutions
At Savience, we provide digital software and tools to medical facilities in multiple countries. Our goal is to streamline processes and gather information effectively to ultimately improve healthcare for both patients and staff.
One element we can provide is a digital triage system for emergency departments. We all know the pain points faced by patients and healthcare professionals in these environments. With our digital triage solutions, you can streamline the process, providing a more pleasant experience for all.
To discuss digital triage for your emergency department, contact our team today.
What Our Partners Are Saying
“Savience’s self-check-in kiosks for patient digital triage have completely transformed how we manage our Emergency Department. Staff are less burdened, and patients are seen faster. It’s a win-win.” — ED Manager, Oak Valley Hospital.
“The implementation of Savience digital triage solutions has been a game-changer. Patient flow is smoother, and our team has more time to focus on providing quality care.” — Lead Clinician, Royal Victoria Regional Health Centre.
Digital Triage for Emergency Departments: Streamlining Patient Flow
Emergency Departments (EDs) are the front lines of healthcare, where time and efficiency can mean all the difference in patient outcomes. For senior ED clinicians and managers, tackling challenges like overcrowding, bottlenecks, and communication gaps is a daily reality. Savience digital healthcare solutions are transforming the way Emergency Departments operate. Our digital triage system is an innovative tool that ensures smoother patient flow, improved outcomes, and enhanced staff efficiency.
The Challenges Facing Modern Emergency Departments
There are several challenges that are constantly being faced in modern Emergency Departments all over the world. Issues including:
- Overcrowded waiting areas, leading to heightened stress for patients and staff.
- Delayed triage processes that impact patient outcomes.
- Lack of real-time visibility into patient flow and status.
- Strained resources that struggle to meet increasing patient demands.
These challenges require solutions that not only optimise workflows but also enhance patient and staff experiences.
At Savience, we are constantly developing new solutions to help solve these pain points for you, your staff, and your patients.
Our digital triage system for Emergency Departments is just one of the elements we have implemented into facilities that can help with these issues.
Contact our team today to discuss how your healthcare facility can benefit.
How Savience Digital Triage Solutions Address Challenges in Emergency Departments
Savience has partnered with hospitals across North America, Ireland, and the NHS to implement patient-centred solutions that directly address these challenges. All of our tools are designed to deliver immediate and measurable improvements, our digital triage solutions have helped several facilities to:
1. Improve Patient Flow
Enhance the overall patient experience by minimising wait times, improving efficiency on arrival to aid with queuing, and providing patients with a clear understanding of their arrival time and documented reason for their visit.
Case Highlight: Oak Valley Hospital At Oak Valley, Savience installed patient self-check-in kiosks that:
- Reduced average check-in times by 45%.
- Increased patient satisfaction scores by 30%.
- Allowed staff to focus on clinical care rather than administrative tasks
2. Create an Efficient Triage Process
Enable triage nurses to access real-time information on patients in the waiting room, allowing for prioritisation of assessments based on the severity of presentations.
3. Enhance Patient Privacy
Our digital triage service utilises a “ticket number” system to capture patient data, ensuring privacy by calling out numbers instead of patient names during the triage process.
4. Integration with Leading Booking Systems
You can seamlessly integrate our digital triage kiosk system with some of the leading booking systems, such as Meditech Expanse, Oracle Cerner, and others. This maintains a unified and efficient patient data management process for you and your staff.
5. Real-Time Patient Flow Management
Savience patient digital triage solutions provide a comprehensive dashboard that gives Emergency Department managers real-time insights into patient status, staff allocation, and resource availability. This level of visibility is vital for proactive decision-making, reducing bottlenecks and improving throughput.
6. Enhance Patient Communication
At Royal Victoria Regional Health Centre, Savience implemented digital triage solutions that prioritised patient communication and education throughout their journey within the Emergency Department.
Case Highlight: Royal Victoria Regional Health Centre By integrating Savience’s patient flow technology, Royal Victoria achieved:
- A 20% reduction in time to triage.
- Significant improvements in patient understanding of their care pathway.
- A seamless experience that patients described as “reassuring and transparent.”
The Savience Difference
Savience digital healthcare solutions are tailored to the unique needs of every Emergency Department and healthcare facility. We work closely with our clients to ensure:
Scalability
Our digital triage solutions are designed for hospitals of all sizes.
Integration
We ensure our technology is compatible with existing EHR systems and workflows.
Results
We have a proven success rate in both North American and NHS emergency care settings.
Contact us today to discuss digital triage for patients in your Emergency Department.
Digital Triage Solutions Tailored for North America, Ireland, and NHS
Whether you’re managing a Canadian health centre or an NHS emergency care unit, Savience delivers solutions designed for your unique environment. We understand the operational priorities of senior clinicians and managers and craft systems that align with their goals.
- For North America: Solutions focus on patient-centred care, efficiency, and resource optimisation.
- For NHS Practitioners: We address the specific challenges of meeting national targets, such as the four-hour wait standard, while ensuring optimal use of limited resources.
Transform Your Emergency Department with Digital Triage Solutions Today
If you are considering ways to improve the patient experience and reduce staff pressure in your emergency department, then contact our team today.
By achieving these objectives, the project aims to create a more organised and patient-centred environment within the Emergency Department, ultimately improving the quality of care and operational efficiency.
We are committed to helping Emergency Departments and other healthcare facilities overcome their toughest challenges. Our digital solutions are proven, scalable, and designed to deliver immediate impact.
Ready to learn more? Contact us today to see how Savience can transform your Emergency Department operations.
Savience in action
Check out some of our resources below to find out more about Savience
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