Savience is a leading exponent of RPA in healthcare. Based on the Boston WorkStation platform, Savience scripting tools are employed primarily to automatically enter key data into a variety of different hospital systems.
A major bonus of Savience’s scripting tool is the ability to enter data into any software system. The RPA tool is programmed to operate the hospital system in much the same way as a new human operator is trained.
In the NHS, scripting is often used by Savience to update the patient administration system (PAS) automatically with patient arrivals.
At George Eliot Hospital, an HL7 arrival message is sent to mark a patient’s arrival in their Lorenzo EPR, while any demographic changes made by the patient at a kiosk is scripted back to Lorenzo through RPA.
The PAS at the Naas General Hospital in Ireland does not support inbound HL7 messages, so instead a script updates the PAS with arrivals and demographic changes.
At Western Health Board in Northern Ireland, one of the hospital’s CliniCom PAS systems receives a HL7 arrival message from Savience. To avoid the cost of additional in-bound HL7 interfaces for other CliniCom systems, Savience uses its RPA technology to mark patients as arrived in the PAS and make demographic changes to the patient record.
At Ulster Hospital’s emergency department, the Savience system prompts for patient identifiers, demographic and triage information via the kiosks. This is then matched automatically against the patient medical record to create the patient visit. This is an entirely unattended robotic process.
At William Osler Health System hospitals in Ontario, a complete patient registration (including demographic updates and healthcard validation) is scripted back to their Meditech PAS. This is for both new and recurring visits.
This process was repeated at other hospitals in Ontario, including Headwaters Health Care Centre and Lennox and Addington County General Hospital. The latter also employs kiosks at its emergency department, so triage data is added automatically to the ED list in Meditech.
Download the case study
Savience have implemented technologies to improve the registration process across the William Osler Health System
Savience in action
Check out some of our resources below to find out more about Savience
Urgent care goes virtual at William Osler
William Osler Health Systems have recently gone live with the Savience virtual urgent care platform.
2 min read
Savience attains virtual care verification with Ontario Health
Savience’s Virtual Care solution has been awarded verified status by Ontario Health’s Virtual Visits Verification program
1 min read
Restarting, recovery and re-imagining
Within days of the global crisis taking hold, we at Savience realised we had a responsibility - and capability - to work with our customers
3 min read
