Outpatient Clinic Management
Savience is widely regarded as a leader in self-service, check-in technology that is shown to cut queues in outpatients, reduce pressure on staff and improve the patient experience. But this is only half the story. Its technology goes a lot deeper to provide a complete solution for actively managing the entire appointment process and delivering real value to patients and healthcare organisations alike.
The digital patient journey starts here
Savience’s business is about the digital transformation of healthcare; the profound transformation of business and organisational activities and processes using tried and tested digital technologies.
New digital processes offer an enormous opportunity to deliver a step change and a fundamental shift in focus from purely volumes to value. Optimising the patient experience, creating operational flexibility and an agile organisation able to continually adapt efficiently to sharp fluctuations in demand are paramount, but attainable.
Healthcare is at a crossroads with greater demand on fewer resources. Embracing transformational change offers measurable improvements in efficiencies to maximise resources and save vital cash.
Digital technology is the connective tissue of a modern healthcare system that helps create genuinely transformative change.
Explore the steps below to find out how our solutions carve a path on the digital patient journey.
STEP 10
Use the waiting area TVs to display pertinent health advice and information.
Business intelligence
Patient data, captured automatically as a by-product of the appointment process, is a valuable asset in informing clinical and business decisions that help transform processes and underpin real change.
Features / benefits
Healthcare depends on up-to-date, reliable information on all aspects of patient care.
- Easy to navigate kiosks
- Staff can monitor patient progress in real-time
- There is a quicker response time to congestion
- Patients can update their records easily
- Demographic information is more readily available
- Each patient visit yields performance data
- Kiosks provide essential aids to planning staff resources and finances
- Patients are able to go online to manage appointments, complete pre-admission questionnaires, check-in, and update their own records
