Hospitals are increasingly focused on enhancing patient flow experiences within their outpatient and scheduled care departments. This shift is driven by a broader move towards greater efficiency, accessibility, and patient engagement across healthcare.
In response to evolving customer needs, Savience developed and delivered Convey—a mobile check-in app—alongside an online booking system and virtual care solutions. Prior to this, Savience had already been supporting healthcare providers with proven technologies designed to improve the patient experience and streamline operations in busy departments.
Our self-check-in and patient calling solution, powered by the Clarity patient flow engine, has served as the backbone for numerous outpatient departments across the UK, Ireland, and Canada. Savience continues to innovate, combining established solutions with emerging tools to offer patients flexible options—whether checking in via an app, a kiosk, or both—and enabling them to take a more active role in managing their care.
Hospitals also benefit through improved visibility, communication, and coordination with their patient cohorts.
The following provides a high-level overview of a potential patient flow using Savience solutions.

Savience in action
Check out some of our resources below to find out more about Savience
RCS Messaging – Driving Better Outcomes in Outpatient Care
At Savience, we’re excited about the potential of RCS (Rich Communication Services)
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Digital Healthcare Solutions for Advancing Patient Flow Optimisation
HPHA Implements Savience Healthcare Solutions at Clinton Public Hospital
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Mid and South Essex NHS Trust Upgrades Clarity System to Enhance Patient Care & Efficiency
Mid and South Essex NHS Foundation Trust has successfully upgraded to the latest version of Clarity, Clarion and Outcomes
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