ED Check-In Kiosks
ED-specific check-in kiosks enable guided self-registration, with the option to collect structured triage information such as presenting complaint, symptom duration, and risk factors
Advancements in managing patient flow throughout Emergency Departments
In the global emergency care landscape, the introduction of patient self-streaming kiosks is key to streamlining patient care. Self-service kiosks and digital care solutions represent a significant advancement in managing patient flow amidst rising demands and constrained resources.
Savience’s technology, initially designed for the NHS and now successfully implemented in Canadian hospitals, is at the forefront of this innovation. We offer both physical self-service kiosks and virtual care options for effective patient self-triage.
Our Emergency Department Solutions
Digital Triage
Digital triage and streaming, directing patients to the most appropriate care service—minor injuries, urgent care, or ED—based on need, not just order of arrival
Patient Flow
Clarity dashboards provide shared, real-time visibility of patient status, triage priority, wait times, and location supporting coordinated response and escalation
Patient Calling
Adapted for emergency care environments, enables staff to call individuals or groups discreetly to triage rooms, bays, or other zones—minimising noise and anxiety while keeping flow moving without bottlenecks
Remote Waiting options
Bi-directional messaging and remote wait options, keeping patients informed if they’re waiting away from the department, reducing physical overcrowding and improving safety
Integration with Existing Systems
Integration with EMR, PAS, and departmental systems, ensuring that data flows seamlessly across all stages of care
Features and benefits for ED departments
The data harvested from emergency departments is used to monitor clinic activity, help with financial reconciliation, and report on targets and waiting times. It’s also an invaluable tool for planning staff resources, future services, and to secure existing revenue streams.
Waiting Times - Patient waiting time is reduced and they can be treated more effectively
Easy-to-follow graphics
Urgent care - Staff immediately review how urgently medical care is needed and record the patient’s visit
Faster triage means faster patient flow through the emergency department
Clear, at-a-glance information is provided quickly
Retrieve vital information - Staff need only a minimal number of keystrokes to enter and retrieve vital patient information
Patient feedback can be used to build and improve emergency department services
Configure displays - Displays can be configured to show information about the hospital, other local health resources, and to promote healthy lifestyles
Benefits of Patient Self-Streaming in the Emergency Department
There are several benefits to implementing patient self-streaming in the emergency department;
- Self-service kiosks, alongside our other digital intake options provide a highly flexible solution.
- Patients can self-stream by completing an initial assessment upon arrival, leveraging targeted questions to guide their care path accurately.
- Responses from patients, either on the kiosk or their mobile device, will complete the pre-registration processes required. This frees the Emergency team from collecting this data and smooths the registration process for both patients and staff.
- Our online booking system further enhances patient care by enabling virtual emergency department consultations.
- By optimising the initial assessment process and offering virtual consultation alternatives, we ensure that critical care teams can focus on patients requiring immediate attention, thereby improving patient flow and the efficiency of care delivery.
Working with Savience for your Patient Self-Streaming Technology and Kiosks
Tailored to each hospital’s specific requirements and policies, Savience’s solution leverages the power of digital innovation to optimise resource use and deliver timely, appropriate care.
The combination of self-service kiosks for self-streaming and virtual care solutions is vital for emergency departments aiming to navigate the challenges of increasing patient demands successfully.
Emergency Departments Case Studies
How Savience are Transforming Healthcare
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Alternatively, email us at info@savience.com, or call us on the numbers below:
UK Office: +44 (0)1604 878510 Canada Office: +1 343 803 9072