Self-Check-In Kiosks

Hospitals and clinics can rely on our patient self-check-in kiosks to streamline patient traffic, reduce pressure on front-desk staff, and collect vital data efficiently.

Our kiosks are fully compliant with the latest accessibility standards and regulations in the UK, Ireland, and Canada. This includes support for patients with visual impairments through features such as configurable text sizing, audio prompts, and tactile feedback. We offer NavPad assistive devices, providing a physical alternative for patients who cannot or prefer not to use touchscreens.

To ensure long-term value, the kiosks are future-proofed for emerging technologies, with optional support for facial recognition and AI-powered check-in workflows. These capabilities are designed to be added seamlessly as digital maturity and organisational priorities evolve.

Having working in digital healthcare solutions for several years, we have ensured that our self-check-in kiosks have the features that are required by health care facilities. These include:

Multi-language and accessibility support – Self-check-in kiosks reduce queuing at the desk. Configurable language options match the local demographic. Accessibility features ensure all patients can interact with ease.

Ability to update demographic details – Patients can directly confirm or amend contact information, next of kin, marital status, and more, without queuing.

Ability to answer pre-visit questions – Self check-in kiosks can collect useful patient data in advance – e.g., hospital transport needs, public health or ILI type screening, or service-specific questionnaires.

Print appointment slips – Patients receive a printed slip with their call number, clinic location, and appointment time – or opt to have it sent by SMS.

Once a patient checks in, Clarity is instantly updated to reflect their arrival time and status. This update is also sent back to the hospital’s electronic booking system, keeping all records aligned and real-time.

Many healthcare facilities now invest in self-check in services and that’s because of the amount of advantages they have. 

Time savings: Patients check in quickly, reducing queues and improving the overall experience.

Improved data accuracy: Information entered by the patient reduces manual entry errors.

Enhanced privacy: Patients can provide sensitive information discreetly.

Streamlined workflows: Administrative teams are freed to focus on higher-priority, patient-facing tasks.

Multilingual support: Interfaces cater to diverse patient populations, removing language barriers.

EHR integration: Seamless transfer of data to hospital systems ensures continuity and accuracy.

Patient empowerment: Encourages active participation in healthcare by offering a self-directed, modern experience.

Cost savings: Reduces manual work, lowers administrative overhead, and increases throughput.

While self-service delivers clear advantages, it’s essential that kiosks are deployed with appropriate staff support and robust accessibility measures. Savience ensures that all patients regardless of language, ability, or confidence with technology can access care efficiently and with dignity.