Online Patient Booking System

In Ontario, Savience integrates with the Ontario Trusted Account—the province’s secure digital ID system that enables patients to access health services using a single, verified login. This trusted and secure integration helps organisations meet provincial digital health standards while ensuring a streamlined experience for patients.

Patients simply log in with their Ontario Trusted Account credentials to view, book, cancel, or reschedule appointments securely – without the need to create new usernames or remember additional passwords.

Our platform now supports self-booking into virtual consultations as well as Emergency Department (ED) slots where clinically appropriate.

Through our online patient booking system, virtual consultations can be offered to patients as part of the standard booking flow, with appointment confirmations and secure links delivered directly through SMS or email.

For sites using Savience ED triage solutions, patients can be directed to book themselves into an ED arrival slot via a pre-screening process—helping to reduce crowding and better manage inflow during peak periods.

These new pathways give patients greater choice, while helping departments maintain control over clinical and operational flow.

There are several benefits when it comes to our online patient booking system. Here’s why you should invest with Savience.

Self-service booking and rebooking – Patients can schedule or reschedule appointments in real time without needing to contact the hospital.

Virtual consultation support – Offer video or telephone appointments directly through the booking interface, complete with joining instructions.

Emergency Department self-booking – Enable patients to book into ED arrival windows based on clinical criteria, easing demand pressures.

Configurable rules and workflows – Tailor availability by clinic, appointment type, eligibility, or patient status.

Integrated with Clarity – Real-time updates across waiting lists and appointment slots.

Device-agnostic and browser-based – Accessible from any internet-enabled device, with no need for app downloads.

Supports national digital strategies – Aligned with digital priorities across the NHS, Ireland’s HSE, and Ontario Health.

From first contact to confirmed attendance, Savience Online Patient Booking System puts patients in control while giving hospitals and clinics better oversight, fewer inbound calls, and more predictable schedules.

Our online patient booking systems are already in use across Ontario, the west coast of Ireland, and the UK, our solution is enabling health systems to reduce DNAs, optimise appointment utilisation, and improve the overall patient experience.