Hospitals are increasingly focused on enhancing patient flow experiences within their outpatient and scheduled care departments. This shift is driven by a broader move towards greater efficiency, accessibility, and patient engagement across healthcare.
In response to evolving customer needs, Savience developed and delivered Convey—a mobile check-in app—alongside an online booking system and virtual care solutions. Prior to this, Savience had already been supporting healthcare providers with proven technologies designed to improve the patient experience and streamline operations in busy departments.
Our self-check-in and patient calling solution, powered by the Clarity patient flow engine, has served as the backbone for numerous outpatient departments across the UK, Ireland, and Canada. Savience continues to innovate, combining established solutions with emerging tools to offer patients flexible options—whether checking in via an app, a kiosk, or both—and enabling them to take a more active role in managing their care.
Hospitals also benefit through improved visibility, communication, and coordination with their patient cohorts.
The following provides a high-level overview of a potential patient flow using Savience solutions.
Savience in action
Check out some of our resources below to find out more about Savience
Michael Garron Hospital Rolls Out Self-Service Kiosks & Convey Web for Patient Check-In
In a bold move to modernise its patient experience and streamline administrative workflows, Michael Garron Hospital (MGH) has officially launched a new self-registration kiosk system in its Patient Registration area and mobile check-in.
3 min read
Savience and imageHOLDERS Join Forces to Modernise Healthcare
We’re delighted to announce a new partnership between Savience and imageHOLDERS
1 min read
Harrogate and District NHS Foundation Trust Improves Outpatient Efficiency with Savience Capacity
Harrogate and District NHS Foundation Trust has been successfully using Savience Capacity for a number of years
2 min read